My second work at Synthflow AI, a Berlin - Germany based company was to create AI voice agents that could be easily used by no-code developers to embed AI agents in their sales / customer-support workflow.
The voice had very challenging engineering requirements, as it had to be very natural and human-like, work in a low latency environment and be able to follow the instructions in the prompt specified by the user.
Also, the agent would need to have integration with tools like SMS message and calendar booking.
After a few months of work, I'm proud of the result that me and the team achieved since the tool is gaining momentum very fast and most of the engineering challenges were solved. Of course that there is still a lot of work to be done, but I believe that we are on the right track. The company already raised $1,8 million dollars in seed funding and is growing fast.
We also created a B2B text agent at synthflow to handle chat conversation with data extraction and private data for customer support. You can check the work in the following article for more details about it. In case you want to check the other projects that I worked, please check my projects in healthcare, flights and education industry.